McDonald’s and Google are teaming up in a big way! They’re making plans to work together globally for several years to bring Google Cloud technology to thousands of McDonald’s restaurants all around the world. This is a major move for McDonald’s, aiming to become a leader in restaurant technology.
McDonald’s wants to use Google Cloud’s hardware, data, and AI technologies to innovate quickly and make better experiences for customers, restaurant teams, and employees. Brian Rice, McDonald’s Executive Vice President and Global Chief Information Officer, says this partnership will help them grow in the digital business. By teaming up with Google Cloud, McDonald’s can use its size and reach to develop new capabilities and solutions faster than ever.
The goal is to improve McDonald’s digital platforms, including the mobile app with its large loyalty program and self-service kiosks in restaurants. McDonald’s plans to use Google Cloud’s edge computing to power these platforms, bringing advanced computing to individual restaurants.
As part of this collaboration, McDonald’s will introduce significant upgrades to its restaurant and customer platforms. The company aims to deploy innovations more swiftly and consistently, making it easier for customers to enjoy their experience. Google Distributed Cloud, a mix of hardware and software, will be used in thousands of McDonald’s restaurants, allowing them to use both cloud-based and on-site software and AI solutions.
Through this partnership, a dedicated Google Cloud team in Chicago will work closely with McDonald’s global innovation center, Speedee Labs. They will focus on applying generative AI to enhance experiences for both crew and customers, combining McDonald’s convenience and value with Google Cloud’s expertise in AI and technology innovation.
Thomas Kurian, Google Cloud’s CEO, believes this partnership will redefine the restaurant industry by combining McDonald’s iconic brand and size with Google Cloud’s AI and technology innovation. This collaboration aims to transform McDonald’s business and customer experiences with the latest technologies.
In summary, McDonald’s and Google are joining forces to bring advanced technology to McDonald’s restaurants worldwide, enhancing the digital experience for customers and making restaurant operations smoother for the teams.
